24 Hour Support Team
Graypen is one of the first port agency companies in the world that now offers a total 24 hrs service coverage via a designated fully manned shift support team based at our head office "The Bridge" - a natural choice of location from which to navigate our activities and from which a select group of experienced shipping professionals can take a wider view of our service delivery.
The 24 hour support team is focused on ensuring a seamless continuity of service and remains focused on delivering operational support and information to our clients in today’s live social environment. Graypen continues to demonstrate that we are a leader in the field of port agency service provision and we continue to meet both the evolving needs of the industry and of our clients who have responded very positively to the additional flexibility and scale of coverage that we can now provide.
- 24/7 continuous Reporting & Updating to meet a demanding 'live' social exchange of information
- Seamless service allowing clients to make informed business decisions at any time of the day or night
- Fully Manned office providing a group of experienced agency support staff
- Increased flexibility and global coverage eliminating time-zone constraints