Port Agency

Contact Details

Graypen is an industry leader. We believe that we outperform other tanker agency companies in every way: by our responsive and flexible services, through scale and regional coverage; through our reputation for operational excellence; in our strict compliance with health and safety requirements; by the well-trained and experienced teams that operate our network.

We understand that shipping is constantly evolving, as are the requirements and expectations of our customers. We provide tailored flexible port agency solutions and ensure that regular analysis of processes and procedures is performed to identify any changes that may be required to the systems in place, thereby maintaining the most efficient operational and cost effective solutions for our customers.

Graypen does not believe in a fixed approach to port agency; shipping is about people and challenges so we take the time to regularly visit current and potential customers so that we can understand their needs and develop our service in line with shared core values so that we meet and exceed their expectations. This personal approach develops trust in our service and reassurance that port movements are being managed effectively around the clock 24 hours a day 365 days a year, by people who care.